After attempting to book a flight with Independence Air for the last two nights, and having my debit card declined each time, I finally called the 1-800 number this evening to settle this matter once and for all.
There was enough money in my checking account, so I knew it had to be some odd, terribly annoying hang up. Well, I discovered what it was. I’ve been typing in the wrong security code. See, the security code on the back of my debit card has almost worn off and the last number is merely a guessing game. I thought I knew what it was, but obviously, I don’t.
So you know what I made the nice lady-who-probably-was-in-a-call-center-in-India-judging-by-her-accent do? I made her try all the numbers until we found one that worked.
And each time I read her a new security number, she would say, “Please read me your card number, ma’am. I need to know your expiration date, ma’am. What is the name listed on your card, ma’am? Please read me your security code, ma’am. Thank you. I will try to process this for you. Independence Air appreciates your business.”
EACH TIME.
And I almost started snorting when she read me the confirmation number. “That would be W as in wetski, L as in lema…”
Wetski? Lema?
I’m from South Carolina, honey. Try W, as in Dubya. Or L, as in lima beans.